How the IDR Wallet works on redeem
The IDR Wallet is your single account ledger on redeem. When you deposit Rp via DANA, e-wallet, mobile banking, or local payment, the funds land in your wallet within seconds. From that moment, your balance is available across every section of our platform—live blackjack, baccarat studios, slot games, and our sportsbook covering Liga 1, Piala AFF, and international football.
We do not require separate wallets for different game types. You fund once; your wallet balance updates immediately. If you place a bet on a Champions League match and lose, your remaining balance is still there for a live roulette session an hour later. We track every movement—every bet, every win, every withdrawal request—in a transaction log you can review anytime.
Deposit methods we accept
Our payment network covers the five most-used mobile wallets across Indonesia. We partner with online payment, e-wallet, mobile banking, and local payment to let you deposit directly from your phone app to your redeem account. online payment and e-wallet also connect to the wallet. For bank transfers, we accept deposits via mobile banking, local payment, online payment, and e-wallet accounts.
Deposits process instantly on successful payment confirmation. You do not wait for bank clearance; the moment your mobile banking or local payment app shows the transaction, your redeem balance updates. We hold no processing fee on top of your deposit amount—what you send is what lands in your wallet.
- online payment: fastest route if you use e-wallet daily for everyday purchases
- mobile banking: syncs with your local payment points balance and transaction history
- online payment: integrates with Gojek ecosystem; balance shows immediately
- e-wallet: connects to your Shopee account if you shop frequently
- mobile banking: aggregates multiple bank accounts; good for multi-account users
- local payment: works with any bank; scans QR code at checkout
- Bank transfer (online payment, e-wallet, mobile banking, local payment): traditional bank-to-bank; typically settles within one hour
Balance sync across live tables and sportsbook
Once your IDR Wallet is funded, you can move between game types without pausing. Play a live baccarat hand at a 4-camera studio in Bandung, then check the Piala AFF fixture list. Your wallet balance remains locked to your account; no separate login, no balance re-sync lag. We use a real-time ledger so every bet, win, or loss updates your available balance instantly.
If you have our welcome offer in your wallet and place a our welcome offer bet on a Liga 1 match, your balance immediately shows our welcome offer. If that bet wins, the payout lands back to your wallet seconds after the match result settles. You can then use the full balance for a live roulette spin or a slot session. We do not lock funds between game types.
Mobile streaming and low-data modes
Our mobile app streams live-dealer tables at three quality levels: standard (1 Mbps), optimized (0.5 Mbps), and low-data (0.25 Mbps). You choose the mode in your app settings. If you are playing on a 4G connection in Surabaya or Medan during peak hours, switching to low-data mode keeps your video feed smooth without constant buffering. Your IDR Wallet balance is always visible alongside the live feed, so you know your stake limits before you join a table.
We buffer the first 10 seconds of video before the stream begins, so even on a flaky connection, the dealer's opening hands load without stutter. If your connection drops mid-hand, we pause the table for 30 seconds and attempt to reconnect. If reconnection fails, the hand resolves at the table, and your stake is either returned or your win is credited—no funds are lost to disconnection.
App layout and wallet access
Our app opens to a dashboard. The top banner shows your current IDR Wallet balance, your available balance (balance minus pending bets), and a quick-deposit button. Below that are shortcuts to Live Tables, Sports, and Slots sections. Tap any section to browse tables or fixtures. Your balance auto-refreshes every 3 seconds so you always see current funds.
We keep the app size under 50 MB so it downloads fast even over 3G. The app uses minimal background data when idle. If you close the app and reopen it, your session persists—you rejoin the same table or match page you left, and your balance reflects all transactions that occurred while the app was closed.
Withdrawal from your IDR Wallet
Withdrawals funnel back to the payment method you deposited from. If you funded your wallet via online payment, your withdrawal also goes to e-wallet. We use the same route to simplify reconciliation and reduce fraud. Your request is submitted, then enters our verification queue. For withdrawals under our welcome offer, we typically complete the check within 2–4 hours. Larger withdrawals require additional document verification (ID copy, proof of residence) and may take until the next business day.
Once verification passes, the withdrawal instruction travels to the payment processor. mobile banking and local payment typically credit your mobile wallet within subject to verification. Bank transfers (online payment, e-wallet, mobile banking, local payment) settle within 1–2 hours during business hours; weekend transfers clear Monday morning. We do not hold funds after verification; you receive the full amount you requested, minus any fee imposed by the payment network itself (usually none for mobile wallets, 0.5–non-specific info for bank transfers).
Key takeaways
- IDR Wallet unifies your balance across live tables, slots, and sportsbook on one app
- We accept online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank transfers
- Deposits land instantly; withdrawals complete after verification (typically 2–4 hours)
- Mobile app streams live dealers at three quality levels to suit your connection
- Your balance syncs in real time across all devices and game types
Account verification and KYC
Before your first withdrawal, we require a one-time identity check. You submit a photo of your national ID (KTP) and a recent utility bill or bank statement showing your name and address. The verification process takes 1–2 business days. After you pass, all future withdrawals process without additional document uploads, unless your account flags for risk review.
We store your documents securely using encryption. Your personal data is never shared with third parties except where local law requires (tax authority or financial regulator). Your account remains live for deposits and play during the verification window; you simply cannot withdraw until we approve your identity.